Help Desk | CoachSuite Pro
Help desk

Stuck? Let's get you unstuck.

Every plan comes with real humans behind it. Pick the fastest route for what you need.

24/7
Live chat support
The fastest route. Log in and click the chat icon in the bottom-right corner of your dashboard. Chat, hop on a call, or share your screen on Zoom.

Hours: anytime, 24/7
Response time: under a minute
Log in and open chat
48h
Submit a ticket
For issues that are not urgent, or need a longer explanation. Attach a Loom video of the problem and we can usually fix it in one pass.

Hours: Mon to Fri, 9am to 5pm
Response time: 24 to 48 hours
Submit a ticket
$
Billing questions
Update your card, manage your subscription, or download invoices yourself in the client portal. No ticket needed.
Open the billing portal

Not a customer yet?

Questions before you buy belong on a call, not in a ticket queue. Book a free strategy call and ask us anything.

Book a free strategy call